Tripp Lite 8-Port Manuel d'utilisateur Page 11

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11
Using Device Manager
(continued)
14 . Click the Driver Details button to view
detailed driver information. The Driver File
Details dialog box opens (figure 19).
15 . Driver File Details dialog box displays the
following information:
Provider
File version
Copyright
Digital Signer (Windows XP only)
This is the version of the installed software
Indicates whether Microsoft has approved this
version.
16. Click Cancel to close the dialog.
Figure 19 - Windows XP/2000 USB serial port, Driver
file details box.
Troubleshooting
This section lists some common problems and their causes. If the information below does not provide a
solution, then contact technical support.
Note: Any unauthorized repairs or modifications will void the adapter's warranty.
Problem Cause Solution
The USB-to-Serial The cables are not 1. Check all cables to make sure that they are
adapter cannot connected correctly. connected correctly.
communicate with other 2. Make sure that each cable is securely
equipment. attached.
The device driver is 1. Double check the Device Manager per the
not installed. instructions in Using Device Manager to
ensure that drivers are installed correctly and
that all devices are working properly.
2. Try uninstalling the USB adapter from the
Device Manager window and then repeat the
hardware installation instructions.
The USB port is faulty. If possible, connect a known good USB device
to the PC or hub connector and see if it
operates properly.
200612037 93-2646 U209 OM.qxd 12/12/2006 9:35 AM Page 11
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